B.Tribe
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Senior Memeber
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Re:Hello from Columbia, MD - 2007/04/25 16:18
We are probably a minority in that we don't do any PC reservation or print management systems in Howard County. Thankfully, with Groovix we were able to provide more PCs (able to use 7 yr. old machines that were running on NT but now on Linux with just upgrading memory as the only cost) so most of our branches don't experience any waiting problems. The smaller branches that do have been given a few more PCs lately to help alleviate their problem. We also provide wireless access in all our branches and we encourage people to bring their laptops and use the Wi-Fi instead of the PACs. So far this has worked pretty well. Occasionally we have had to deal with more people than PCs but it isn't the norm. Usually branch staff will make an announcement and kind folks will move and let someone else have time. We also "Groovixed" several of our old laptops and are going to provide them as "catalog only" if a customer can't get to one of the PACs.
Sorry, guess this doesn't help you much.
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